I never got around to using it until this last weekend. When I went to go use it the punch would not punch anything out. After examining it closely I realized that the punch was defective. I e-mailed Stampin' Up! and they apologized for the inconvenience and shipped me another one to replace the old one at NO CHARGE! About a year ago, I purchased a punch from another Stamp/Scrapbooking Company who charged me again to replace their defective punch. I am SO happy to be a apart of the Stampin' Up! Family!!!! They truly do care for each and everyone of their Demonstrator's and Customers. At Convention you can feel it everywhere! We are so spoiled!!!
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